TL/07

Management of water services

The management of urban water services requires a balance between the needs and objectives of the different stakeholders involved (companies, authorities, users, etc.). Performance indicators, benchmarking and the new ISO 24500 standards, enable strategies and objectives to be aligned to achieve optimum management.

Person responsible for this line: Enrique Cabrera Rochera

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Downloads
 Calculating the optimum level of apparent losses due to meter inaccuracies © 4.67 MB
 Potencial de un sistema de telegestión en red fija © 3.25 MB
 Información sobre el software Woltmann © 3.41 MB

Platform presentations
 Tools for improving decision making in water meter Management (2009) © 1.14 MB
 Setting and Using Performance Indicators for Improving Utility Efficiency © 1.83 MB
 Performance measurement systems based on IWA performance indicators. Balance Scorecards © 502KB

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PhD Thesis